Courses

Autumn Courses….

Contact Kathryn for more information – kathryn@themallowscompany.com

Introduction to LinkedIn – Monday 17th September
£150+VAT per delegate for a half day course (1.30pm – 5.00pm)

With over 450 million users worldwide across 200 countries – over 17 million in the UK alone – LinkedIn is a very powerful sales and marketing tool. Deemed to be the 21st century’s replacement to the ‘cold call’, the power and reach of LinkedIn should not be underestimated.

This training session has been designed to develop your skills, to help you to fully understand how LinkedIn works and how to maximise its potential. For private group sessions it can be tailored specifically to your industry sector.

Career Promotion Through Social Media – Saturday 22nd September

£100+VAT per delegate for a half day course (10am – 1pm)

Conflict Management – Monday 8th October
£200+VAT per delegate for a full day course (9.30am – 4.30pm)

This one-day Conflict Management Course has a mixture of theory and practical exercises designed to help you create more effective outcomes.

There are few fantasies in life that are more potent than the “if only” ones.

And there are few “if only” fantasies that are as strong as “If only he/she weren’t so difficult then my life would be so much better.”

This course helps you understand that the solution lies with you, not them. Changing what you do, what you say and how you say it, you will create changes in the other person. Even if you don’t always get what you want, you will be driving what happens between the two of you, not them.

Counselling – Wednesday 10th October
£200+VAT per delegate for a full day course (9.30am – 4.30pm)

This one-day programme will focus on the manager as a counsellor. The programme will be practical and encourage delegates to review their experiences and begin to find effective ways of counselling others at work. The programme will enable delegates to understand the process of counselling others, including the skills involved and how to conduct a counselling session.

Minutes Made Easy – Monday 15th October
£200+VAT per delegate for a full day course (9.30am – 4.30pm)

Minute taking is an essential skill in the workplace today, and good quality minute taking is an asset in great demand. Many people struggle with minute taking simply because they have not been given the tools and confidence to do it. And yet, there is often pressure on the minute-taker to get it right – to produce a clear and concise document that serves as an official record.

This course will instruct delegates in a range of skills and techniques to enable them to take, to write up and to present minutes more effectively and confidently.

Customer Service – Thursday 18th October
£200+VAT per delegate for a full day course (9.30am – 4.30pm)

In this competitive economy it is essential that you attract and keep clients.  Customer service is a critical part of this process.  Whether you are handling customers face to face or over the phone it is essential that you master the skills to keep the conversation flowing; obtain important information; and ensure your customer – or potential customer – leaves you/the caller with a good impression of your company.

Mindfulness – Saturday 20th October
£100+VAT per delegate for a half day course (10am – 1pm)

This course is a basic introduction to Mindfulness. Mindfulness is about observation without criticism; being compassionate with yourself. When unhappiness or stress hover overhead, rather than taking it all personally, you learn to treat them as if they were black clouds in the sky, and to observe them with friendly curiosity as they drift past. In essence, mindfulness allows you to catch negative thought patterns before they tip you into a downward spiral. It begins the process of putting you back in control of your life.

We will look at the reasons why people find it hard to meditate, how these can be overcome and discuss the benefits of practice.  We will look at the differences and similarities of mindfulness and meditation (mindfulness can be informal and done in shorts bursts throughout the day, meditation is more structured).

Mindfulness – Saturday 17th November
£100+VAT per delegate for a half day course (10am – 1pm)

This course is a basic introduction to Mindfulness. Mindfulness is about observation without criticism; being compassionate with yourself. When unhappiness or stress hover overhead, rather than taking it all personally, you learn to treat them as if they were black clouds in the sky, and to observe them with friendly curiosity as they drift past. In essence, mindfulness allows you to catch negative thought patterns before they tip you into a downward spiral. It begins the process of putting you back in control of your life.

We will look at the reasons why people find it hard to meditate, how these can be overcome and discuss the benefits of practice.  We will look at the differences and similarities of mindfulness and meditation (mindfulness can be informal and done in shorts bursts throughout the day, meditation is more structured).

Social Media for your Business – Tuesday 11th December

£200+VAT per delegate for a full day course (9.30am – 4.30pm)

This training session has been designed to develop your skills, to help you to fully understand how social media works and how to maximise its potential. Platforms included: Facebook, Twitter, LinkedIn and Instagram. An ideal course for Marketing Managers and Marketing Teams who use social media to promote their business and who need a greater understanding of the power of social media marketing.

Client Feedback

“Very informative training with knowledgeable trainer” – Natriece, Introduction To Management

“A full day course that flew by…lots of practical activities and useful tools” – Jo, Introduction To Management

“This course was very beneficial to me” – Jasmine, Confident Customer Service

“Very informative presentation covering all aspects of GDPR” – Steve, Is Your Company Ready for GDPR?

“Really interesting…eye opening to see the difference between manager and leader” – James, Manager To Leader

Contact Kathryn for more information on any courses or to discuss the bespoke options.

01933 664437 or kathryn@themallowscompany.com

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